Susan Susan

Four Tips to Increase Your EQ and Strengthen Communication

In a five-year research program on self-awareness, researchers discovered that although 95% of people think they’re self-aware, less than 15% actually are. In a cross-industry survey of working adults, 99% reported working with at least one unaware person, and nearly 50% worked with at least four. Peers were the most frequent offenders, with 73% of respondents reporting at least one unaware peer, followed by direct reports (33%), bosses (32%) and clients (16%).

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Generational Differences and Training Opportunities

I began to think about how challenging it can be in organizations today when a “younger” employee is asked to show an “older” employee how to perform a task such as the use of the new technology. Can we accept the generational differences and appreciate what each can contribute to each other and to the organization?

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Competency Model Collaboration

I have had the pleasure of collaborating on a number of occasions with a successful global pharmaceutical company that has invested the time, energy and expense to create customized competency models and corresponding development pathways for three critical positions in their organization.

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